How it works

From checkout to doorstep, fully automated.

Four moving parts. One dashboard. Zero work for you after the Shopify plug-in is live.

1. Order lands

Customer checks out on your Shopify store. The order syncs to Freedom in under 2 minutes via the Shopify Orders API.

2. Sourced & QC'd

Our Shenzhen team sources and inspects every unit from vetted factories. Damaged stock is rejected before it ships — not your problem.

3. Packed & shipped

Branded packaging, clean packing slip, Yun express lane to AU / UK / US. 3–5 days door-to-door with live tracking.

4. Tracked & billed

Tracking auto-posts to the customer. Your weekly invoice itemises every order, every fee. Paid via Stripe, synced to Xero.

Step 1 — Sourcing

Order-by-order. Zero pre-buy.

Traditional 3PLs force you to pre-buy inventory and lock capital in stock that may never sell. We don't. Every unit is sourced as the order comes in, from a curated panel of factories we've vetted in Shenzhen, Yiwu, and Dongguan.

  • A$0 inventory risk — no pre-buy
  • Vetted factory panel in 3 provinces
  • Capital stays in your ad account, not on a shelf
AD SPEND
A$310K
INVENTORY
A$12K
OPS RESERVE
A$98K

Sample partner: capital allocation across ads, inventory, and ops reserve. Traditional 3PL: invert these numbers.

Step 2 — Fulfilment

Branded, fast, and fully tracked.

We pack in your brand's packaging — not a generic China-to-AU baggie. Every parcel ships with a clean packing slip, your logo, and a tracking number that syncs back to Shopify the instant the label prints.

  • Custom packaging — mailers, boxes, inserts, thank-you cards
  • Yun express lanes: 3–5 days to AU / UK / US / NZ
  • 17Track integration for customer-facing status updates
M
Mailer bag
Soft items, under 500g
B
Custom box
Hero SKUs, branded unboxing
I
Insert card
Thank-you, referral, QR
T
Tissue & tape
Logo-printed, premium feel
Step 3 — Billing

Transparent, itemised, synced.

Every fee, every order, every charge is visible in the client portal. No hidden surcharges, no surprise invoices. Weekly and monthly rollups automatically sync to Xero for your bookkeeper.

  • Line-item breakdown for every order
  • Pay weekly or monthly via Stripe (AUD / USD / GBP)
  • Auto-reconciled in Xero — your accountant will thank you
Invoice #FF-2441 · Week 17Paid
Picking & packingA$12,840
Shipping (Yun express)A$9,320
Sourcing marginA$4,180
Packaging insertsA$2,080
TotalA$28,420

Synced to Xero · Paid via Stripe · 642 orders fulfilled this week

Onboarding

Live in 7 days.

We don't make you wait three months for onboarding. Most partners ship their first Freedom order within a week.

1

Day 1 — Discovery

30-min call to map SKUs, volumes, packaging, and edge cases. Signed MSA the same day.

2

Day 2–3 — Setup

Shopify app installed. Products mapped. Packaging approved. Test order dispatched.

3

Day 4–6 — Dry run

First 50 live orders. Daily stand-ups with your Freedom ops lead. Tracking verified.

4

Day 7 — Full cutover

100% order volume on Freedom. Weekly billing begins. You go back to building the brand.

Ready to scale without the warehouse?

We partner with a small number of brands at a time. Apply in two minutes, hear back within 48 hours AEST.

Apply to partner