Pay per order. Never per month.
No setup fees. No minimums. No warehouse surcharges. One rate card, published openly. Scale discounts apply automatically.
Scale
For brands doing 10–250 orders a day. Everything on one plan, no minimums.
- Order-by-order sourcing
- Standard mailer packaging
- Yun express shipping
- Client portal + Xero sync
- Email support, AEST hours
Brand
For brands doing 250–2,000 orders a day. Custom packaging, dedicated ops lead.
- Everything in Scale, plus:
- Custom branded packaging
- Dedicated ops lead (Slack)
- Bundle-aware forecasting
- Priority sourcing & QC
Empire
For brands doing 2,000+ orders a day. Multi-SKU, multi-market, multi-warehouse.
- Everything in Brand, plus:
- AU / UK / US forward warehousing
- Dedicated Slack channel + weekly call
- Volume-based pricing
- Custom integrations (ERP, WMS)
All prices in AUD, excluding GST. Shipping costs billed at pass-through (no margin). Packaging quoted separately at cost.
Everything you need. Nothing you don't.
The per-order rate covers the full ops stack. Extras are optional, priced at cost, and itemised in your weekly invoice.
Sourcing
Factory coordination, quality checks, unit cost negotiation — all included.
Picking & packing
Pick, pack, label, insert — done in our Shenzhen ops centre.
Tracking & CX
Tracking auto-syncs to Shopify. Customer status emails handled.
Client portal
Real-time dashboard, inventory health, invoices, Xero sync.
Refund & return handling
We coordinate AU / UK / US returns via local hubs. You keep the data.
Ops support
Email or Slack (Brand+). AEST business hours, real humans.
Ready to scale without the warehouse?
We partner with a small number of brands at a time. Apply in two minutes, hear back within 48 hours AEST.